Project Overview

In 2018, We undertook a comprehensive data analysis project for a leading telecom company in Iraq. The goal was to analyze user churn and provide actionable insights to reduce churn rates and improve customer retention.

Impact

The analysis provided crucial insights that helped the telecom company significantly reduce its churn rate. The actionable recommendations and advanced predictive models enabled the company to proactively address customer issues and enhance overall satisfaction, leading to improved customer retention and revenue growth.